Frequently Asked Questions

Q. Does the Shusher Pro require Wi-Fi?

A. Yes. The Shusher Pro connects via Wi-Fi to your smartphone. However, you do not need a Wi-Fi connection to use the device without the app.

Q. Can I use the Shusher Pro without the app?

A. Yes! You can play preloaded sounds directly from the device using the buttons on the front. However, the app unlocks more features, including custom sound mixes, timer settings, and firmware updates.

Q. What does the timer function do?

A. The timer allows you to schedule the device to either turn on or off after a set amount of time. You can set this up in the app baed on your routine - whether you're winding down for sleep or timing a meditation session.

Q. Can I travel with the Shusher Pro?

A. Absolutely. Shusher Pro is compact and USB-C rechargeable, making it easy to bring along for hotel stays, on flights, and on road trips.

Q. Is the sound customizable?

A. Yes. In the app, you can blend multiple sounds (like rain + pink noise), set volume levels individually, and save your favorite mixes.

Q. How long does the battery last?

A. On a full charge, Shusher Pro can run for up to 3 hours of continuous use, depending on sound/light settings. When plugged in, the Shusher Pro will run continuously.

Q. What if my device won't connect to the app?

A. Ensure Bluetooth is enabled on your phone and that your Shusher Pro is powered on. If you continue to have trouble, try turning the device off/on or contact our support team at hello@babyshusher.com

Still Need Help?

If your question isn't answered here, we're happy to help. Contact our customer support team at hello@babyshusher.com and we'll get back to you within 1 business day.