Our Guarantee | The Original Baby Shusher
Baby Shusher guarantees the quality and workmanship of our products.
Every Baby Shusher is guaranteed with a 12-month warranty* or as per the legislation in the country of purchase. Under this warranty any Baby Shusher will be replaced if any defects in materials or workmanship occur within 12 months of the original date of purchase as verified by a sales receipt.
Textile products, including (but not limited to) Baby Shusher Swaddles and Shushie Pacifiers, are guaranteed for a period of 30 days.
To submit a warranty claim, call our customer service department at 877-737-9177 or email us here.
If the item falls within the warranty period, customer service will issue a Returns Authorization (RA) number. Items must be returned within 15 calendar days after the RA has been issued.
*Our warranty liability shall be limited to replacing the unit free of charge and does not include transport costs. We may request that the faulty unit be returned for assessment before issuing a replacement.
The warranty does not cover damage caused by normal wear and tear, tampering with the product, misuse of the product or damage caused by transportation. The warranty extends to all countries in which this product is supplied. By the act of using this product, the user accepts all resulting liability.
We reserve the right to modify the provisions of this warranty at any time without notice.
If you have questions regarding Baby Shusher products, warranties or returns, please email hello@babyshusher.com or call 877-737-9177.
YOUR SLEEP IS SAFE WITH US
Baby Shusher is proud to announce our partnership with the world's leading manufacturer of high performance batteries, Duracell.
Peaceful Sleep With The Baby Shusher
The Baby Shusher is a soothing shushing device perfect for fussy babies. By using rhythmic shushing sounds that mimic the sounds of the womb, the device gently lulls your baby to sleep.
With Duracell batteries powering the Baby Shusher, parents can rest assured that the device will run smoothly and reliably.
Our Mission
We are dedicated to enhancing the quality of your baby's sleep. We recognize that quality sleep is essential for the overall health and development of babies, which is why we are proud to partner with pediatric hospitals and NICUs across the country. Healthcare professionals, parents, and caregivers place their trust in the Shusher. We are honored to have earned this trust, and commit to continuing to support babies and their families in providing a soothing bedtime solution.